Our User Experience Leadership
Our user experience (UX) team is led by Dr. Jeffrey Ho, who is a renowned expert in information architecture & UX. He brings decade of professional experience both in digital consultancy & academic sectors. His clients include AIA, Emirates, FWD, HSBC, The Peninsula Hotels Group, Prudential Corporation Asia, & The Mira Hotel.
Our Project Management Office
Our project management office (PMO) is led by Angela Chang & Eric Yuen, who have extensive experience & qualification in digital project management. Our project managers are certified in PMP, PRINCE2, ITIL, CBAP, & Scrum Master, with extensive experience serving clients in the financial services industries
Our Technology Task Force
Our system architects & software engineers are vendor-neutral & platform agnostic, who pursue the best solutions for our clients’ business needs. They are often considered as special task force who tackles technical challenges with innovative approach. They possess extensive competency & qualifications, from cloud computing, content management, database, e-commerce infrastructure, operating system, social computing, web & mobile programming.
Our Proprietary Innovation
Through internal research & development, our digital specialists have created various proprietary tools, from artificial intelligence predictive engine to social CRM. These innovations become building blocks of the digital services that we customize for our clients. They also reduce time- to-market of our solutions & enable our clients to achieve their goals more swiftly.
Our Financial Industry Domain Knowledge
Our strategists draw on deep experience across different financial services sectors (including: retail banking, wealth management, capital markets business, bancassurance, life insurance, & general insurance) to help clients to find innovative ways to streamline processes, reduce back-office costs, align IT, manage risks, capture economic benefits of building customer loyalty, and plan for evolving competitive and regulatory landscapes.
Our Independent Structure
We are not part of a global service conglomerate, although our people did gain extensive experience at such global organizations; this independence plus blue-chip experience enable us to effectively collaborate with our clients’ existing vendors & to be pragmatic about where our clients invest their budget.