Category: CRM

Social CRM – NBA Successful Case

Social CRM – NBA Successful Case

How did a $5,000 Investment in Social CRM Yield $440,000 in Sales? What can you learn from NBA Golden State Warriors’ success to generate tangible business value?

Social CRM – Success Factors

Social CRM – Success Factors

Social CRM aims to improve interactions and drive top-line growth. What are the key steps for driving such success? What are key CRM metrics?

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