The Amazon–Whole Foods deal implies that other retailer’s 3-year plan to be obsolete. Check out the insightful article on how Amazon innovatively grew it’s business by leveraging digital advantages…
How did Uber utilize analytics & user experience design to accelerate growth of its business? Check out the fascinating story on how Uber leveraged ‘dark art’ of UX design to achieve global success.
AI (Artificial Intelligence) has now moved beyond the lab, with many machine-learning systems in commercial use for a wide variety of applications. How may AI accelerate profound shift for Chinese workers & fuel China’s productivity growth?
Imagine in an friction-less economy, how can digital enable disruptive business models, even in seemingly traditional industries?
UX is the “new black,” to borrow from a fashion phrase, as well as a reference to its influence on profitability. How do you scale your UX strategy?
Digitalization is disrupting established businesses & reshaping customer expectations. What are some key trends in service design?
Technology is now driving more organization change & enabling you to search for customer insights. How are you harnessing this unrealized potential, respond with relevance & speed?
What are the newest breakout trends driving e-commerce, including the rejuvenating affects of local commerce, the global race to adopt mobile devices, and the latest innovations in online payments?