Imagine in an friction-less economy, how can digital enable disruptive business models, even in seemingly traditional industries?
UX is the “new black,” to borrow from a fashion phrase, as well as a reference to its influence on profitability. How do you scale your UX strategy?
Digitalization is disrupting established businesses & reshaping customer expectations. What are some key trends in service design?
Banking customers are now handling more of their banking interactions via smartphones & tables than through other channels; how can banks capitalize on such digital trend?
CEOs & other senior executives are increasingly engaged as their companies step up efforts to build digital enterprises. What insights did the 850 C-level executives share through the McKinsey Global Survey?
What are the newest breakout trends driving e-commerce, including the rejuvenating affects of local commerce, the global race to adopt mobile devices, and the latest innovations in online payments?
79% consumers now say they use a smartphone to help with shopping. 83% of moms say they do online research after seeing TV commercials for products that interest them. What is the implication for your business?