Category: Service Design

Trends Impacting Design & Innovation

Trends Impacting Design & Innovation

Digitalization is disrupting established businesses & reshaping customer expectations. What are some key trends in service design?

Intimate Customer Engagement

Intimate Customer Engagement

Can you list specific actions your company has taken in the past six months to boost the trust of your customers? Is your company aligning its offerings & messages to the core values of its customers?

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